Field Interviewer

Location: Nairobi, Meru, Kisumu, Nyeri, Mombasa, Nakuru, Eldoret

Industry: Research

Our client, an International research company is seeking to recruit a Field Interviewer who will ensure all projects assigned to you are carried out accurately, within standard procedures, survey methodology, project timing/ specified instructions and in a professional manner. 

Key Responsibilities:

• To ensure all training material received (including the Interviewer Handbook and Code of Conduct) is read and understood and any queries are discussed with the Supervisor.
• To understand the use of all support forms i.e. call/ contact sheets, project forms, timesheets, etc.
• To interview respondents in a professional manner and record respondent information accurately
• To ensure you understand the requirements of each project assigned, in terms of the project questionnaire, survey method and support forms.
• Ensure all responses and outcomes recorded, are true and accurate
• Ensure you understand all confidentiality and security requirements.
• Ensure at the end of an interview the closure is read as per the script and that respondents are left with a positive view of the company
• To ensure interviewing starts and finishes on the specified dates, to meet the dispatch schedules and is carried out within the standard hours of interviewing
• To respond to queries in a timely manner.
• To ensure any concerns regarding training and/or project requirements are communicated to the Supervisor.
• To maintain a professional and courteous manner with respondents.

Key Qualifications:

• Good communication, people skills and a pleasant manner.
• An understanding of the interviewing process.
• Degree/ Diploma in Market Research or any related field.
• Must have a minimum of 1 year working experience  in the field
• The ability to follow detailed instructions.
• Good command of the local language.
• Good command of the English language (verbal & written)
• Computer literacy and accurate keyboard skills

To apply, send your CV and cover letter to cvs@flexi-personnel.com before Monday 16th February, 2015.

Clearly indicate the position applied for and the minimum salary expectation on the subject line and your location.