Kama Kazi is urgently looking for enthusiastic CRM intern eager to take on a 3 month non-renewable internship opportunity.
Job purpose
Qualifications
Location: Ngong Road
Hours – Mon-Friday 9-5:30. Some Saturdays and overtime may be required.
Job purpose
- To compile, track and organize customer information in the database.
- Data entry.
- Accurate entry and reporting onclient information using in-house Business Intelligence tools
- Monitoring trends on online/mobile media and CRM
- Organising and maintaining the online database.
- Collaborating internally on tasks and assignments to ensure in-house data is up to date.
- Drafting and preparing template communications for use by internal team.
- Research and compiling documentation required to populate the internal CRM and database with accurate information.
- Performing other duties as assigned. The role may extend to basic design and customer care function with some other general errand roles included.
- Supporting the Kama Kazi team with any additional functions and duties that may arise.
- Must have strong analytical skills.
- Must be highly organized with a strong attention to detail.
- Must have strong written/oral communication skills.
- Must have Data Entry and Analysis Management skills
- Must have a passion for perfection.
- Ability to multi-task and stay organized to meet deadlines
Qualifications
- A degree majoring in Marketing or E-Marketing.
- Must have an interest in CRM (social, mobile, email, podio, mail chimp ,buffer app ), E-Marketing-with an understanding of integrating communication strategies
- Proficiency in Microsoft Office (Word, Excel and PowerPoint) preferred.
Location: Ngong Road
Hours – Mon-Friday 9-5:30. Some Saturdays and overtime may be required.
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